Go to Mail Designer 365 > Settings

Choose SMTP Accounts and click on the + in the bottom left corner to configure a new SMTP account:

Enter your email address and password in the fields provided:

Note that for custom/internal email accounts (i.e a work account), your network administrator may have to provide you with the information which you can enter by ticking Enter custom server settings:

Click Next to set up the rest of your account's settings:

Tip: Click the Test button to check your mail server is reachable.

How do I convert my email template to JPG or PNG file?

Currently, Mail Designer 365 does not directly support exporting your email design as JPG or PNG files. However, if you still want to convert your email design as a JPG or PNG file, we've got your back!

First, export your Mail Designer 365 email template as a PDF file by choosing "File" > "Export as PDF..."

Now, open your PDF file.

Then, go to your menu bar at the top. Choose "File" > "Save As..."

When the popup appears, you can choose the format you want. You can decide if you want to convert the PDF into a JPG or PNG file.

You can also choose "Export..." from the Preview mode.

Under "Format," you can choose whether you want to export as a JPEG or PNG.

Is your email design being displayed incorrectly?

Usually, the edit mode in Mailchimp will display your Mail Designer 365 email design inaccurately. If you come across this problem, don't worry. Mailchimp's editor view does not read the more advanced designs you can create with Mail Designer 365 properly. Your email design is still safe and intact.

After uploading your design to Mailchimp, open your template in the Preview mode rather than the Editor view. Mailchimp's preview  mode will show you your design as it's supposed to look.

You can find Mailchimp's preview mode by clicking "Preview and Test" from the upper right corner of the Mailchimp website. Then, choose "Enter preview mode." The format of your email design should now look the same as it does in Mail Designer 365.