Go to Mail Designer 365 > Settings

Choose SMTP Accounts and click on the + in the bottom left corner to configure a new SMTP account:

Enter your email address and password in the fields provided:

Note that for custom/internal email accounts (i.e a work account), your network administrator may have to provide you with the information which you can enter by ticking Enter custom server settings:

Click Next to set up the rest of your account's settings:

Tip: Click the Test button to check your mail server is reachable.

Converting an Email Template to PNG

Mail Designer 365 allows you to directly export your email newsletter as a PNG file, giving you an alternative, high quality option to share your designs with your audience – for example on your website, on social media or printed.

How it works:

Let's say you've created an email template to advertise a promotion you're running in your online store. The email has gone out and now you want to export the design so you can use the visuals for other platforms.

You can export this email design as a png to share on other platforms

You can export your Mail Designer 365 email template as a PNG file by choosing File > Export and choosing the version of your design you'd like to save:

Select File > Export to export as a PNG

Optimizing Your Design for Other Platforms

Mail Designer exports your design at its exact canvas width. If you are repurposing an email for social media or a website, you should consider adjusting the measurements in the editor before exporting to ensure it looks its best once uploaded.

As a guide, here are the suggested dimensions for some of the most popular platforms:

How to Check Your Dimensions Before Exporting

To make sure your design fits the recommended sizes above, you can check your current dimensions directly in the Mail Designer editor:

• Design Width: This is set in the Document settings in the sidebar. To change your design width, go to the sidebar and enter your desired pixel width before hitting export:
  
  

  Adjust the design width here before exporting to optimise for other platforms

• Height: Look at the Ruler on the left side of your canvas. The total height is determined by the number of blocks you have added.

Measurement Tip: If your design is currently 800px wide and you want it to be 1080px for Instagram (4:5 ratio), your height should be roughly 1350px. Simply resize or remove blocks until you hit that mark on the ruler!

Use the ruler to check the design height

Once your dimensions look good, go to File > Export > PNG (Desktop) to save your high-resolution design.

Which format should I choose?

PNG vs JPEG

While PNG is perfect for logos and sharp text, a JPEG is often better for repurposing your designs for social media or blog headers because it offers a much smaller file size without sacrificing visual quality.

Note: JPEG does not support transparency. If your design has a transparent background, converting it to JPEG will turn those areas white.

How to Convert PNG to JPEG (macOS)

On a Mac, you can convert your new export in seconds without opening any extra apps:

1. Locate your exported PNG file in Finder.
2. Right-click the file (or highlight multiple files to batch-convert).
3. Select Quick Actions > Convert Image:
   
   

   Convert your exported PNG into a JPEG

4. Select JPEG as the format and choose Actual Size to keep your design crisp.
   
5. Click Convert to JPEG.

Is your email design being displayed incorrectly?

Usually, the edit mode in Mailchimp will display your Mail Designer 365 email design inaccurately. If you come across this problem, don't worry. Mailchimp's editor view does not read the more advanced designs you can create with Mail Designer 365 properly. Your email design is still safe and intact.

After uploading your design to Mailchimp, open your template in the Preview mode rather than the Editor view. Mailchimp's preview  mode will show you your design as it's supposed to look.

You can find Mailchimp's preview mode by clicking "Preview and Test" from the upper right corner of the Mailchimp website. Then, choose "Enter preview mode." The format of your email design should now look the same as it does in Mail Designer 365.