Frequently Asked Questions
Am I eligible for a refund?
We offer a free trial for the Mail Designer 365 App and a free plan for testing Mail Designer Campaings. These trials can be used to test all functionality of the app and the service, helping users identify the best fit for their needs. After this trial period, all sales are final upon subscription, in accordance with our Terms and conditions.
Please be aware that we cannot process refunds in the following scenarios:
- Non-usage of the app or service
- Failure to cancel your account within the cancelation period
- Lack of features or functionality on your subscribed plan
- Purchases made in error
- Exceptional circumstances beyond our control
- Violations to our Terms of Use