Frequently Asked Questions
I read that you can control smart TVs with TV Pro. I use TV Pro Classic, but I cannot find anything.
Is the remaining time on an iOS plan purchased in the Classic app credited when switching to the Mac & iOS plan?
If you purchased your TV Pro Gold Plan for iOS through the TV Pro Classic App in the App Store, this plan runs technically and billing-wise independently of other plans. A credit or proportional consideration of the remaining term is therefore unfortunately not possible, as these purchases are processed directly via the App Store and are outside our billing.
Exactly for this reason, the price for the combined Mac & iOS Plan is deliberately set lower. It takes into account that there may be a temporary overlap with an existing iOS Classic purchase. You are not paying twice in the classical sense, but benefit from a reduced price for switching to the extended plan.
If you switch to the Mac & iOS Plan, please remember to disable the automatic renewal of your existing Classic Plan in the App Store in good time. This ensures that the Classic Plan does not renew again.
If you have any questions about the switch or the differences between the individual plans, our support team is always happy to help.
Exactly for this reason, the price for the combined Mac & iOS Plan is deliberately set lower. It takes into account that there may be a temporary overlap with an existing iOS Classic purchase. You are not paying twice in the classical sense, but benefit from a reduced price for switching to the extended plan.
If you switch to the Mac & iOS Plan, please remember to disable the automatic renewal of your existing Classic Plan in the App Store in good time. This ensures that the Classic Plan does not renew again.
If you have any questions about the switch or the differences between the individual plans, our support team is always happy to help.