Frequently Asked Questions

For security reasons, VPN Tracker only permits you to log in to the software via a direct connection between your computer and our server. This error message advises you that another program is blocking communication between your computer and our server. Here are some examples of programs which could cause this:

• Security software (e.g. virus scanners, Malware blockers)
• Malware or Adware

If you need to add the domains used by VPN Tracker to your security solution, please add vpntracker.com (plus its subdomains) and equinux.com (plus its subdomains). Following this, you should be able to log in to VPN Tracker with no problems at all. Tip: A known cause for this error is:

• Kaspersky