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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
Which is faster: IPSec or SSL VPN?
Which software could be responsible for VPN Tracker not working properly on my system?
Why is file access so much slower over VPN?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Why am I being asked for a password in VPN Tracker?
What do the different roles in my.vpntracker do?
Is there a free SSL VPN client for Mac?
Is there a deadline for canceling my subscription if I wish to opt out?
Can I connect to WireGuard VPN?
How does the order process work?
How can I upgrade to the latest VPN Tracker version?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How can I connect to a Cisco VPN?
Is there a central management option for teams?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What is Fortinet SSL VPN MAC address authentication?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Is 2FA available for my account?
How can I sort my VPN connections?
Do I need VPN Tracker Pro?
Is VPN Tracker compatible with M1 and M2 Macs?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I am seeing a message "account locked for security reasons"?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Which VPN Tracker plans support Fortinet SSL VPN?
Should I migrate away from macOS Server VPN
When logging in, I get the error "License fetch failed"
If I have entered my settings in the demo version, will I keep them when I activate my license?
What will happen in the free session?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Can I get real-time support while testing VPN Tracker?
How do I get my free session?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
How do I install a Linux VPN on my Mac?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
What is the best Mac VPN Client?
How do I set up WireGuard on a Mac?
What is Personal Safe? Why should I use Personal Safe?
Will I get a partial refund if I decide I want to opt out of my subscription?
Does VPN Tracker support OpenVPN connections?
How do I assign a team member a license?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How can I set up an OpenVPN connection on my Mac or iPhone?
How many connections can I save in my Personal Safe?
Should I switch from FortiClient to VPN Tracker?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
My SonicWall connection fails with “Negotiation Failed (PPP)”
How to Use VPN Tracker 365 with Combined Password and 2FA Token
My renewal is failing due to a card decline. What can I do?
Which iOS versions are compatible with VPN Tracker?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
How do I connect to Fortinet SSL VPN on Mac?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is it possible to use VPN Tracker with a 64 bit Kernel?
My credit card payment was denied?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
I can’t remove a member from my team
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
My Connections do not update from my Personal Safe after logging in on my Mac.
How do I set up a VPN Shortcut?
Does VPN Tracker work on PC?
Why are my VPN connections disconnected when my computer goes to sleep?
Why do businesses need VPN Tracker when switching to Mac?
Is IKEv2 a secure VPN protocol?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I uninstall VPN Tracker 365?
What is the difference between the Import password and the unlock password for the connection?
How to configure WireGuard on Mac?
Why can't I see our TeamCloud connection?
How do I add an app into my Applications folder?
Does VPN Tracker support DPD?
Why can't I authorize VPN Tracker in System Preferences?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Can I use my software on multiple computers?
Is it possible to activate Family Sharing for VPN Tracker?
How to Manage SonicWALL PSK Updates Across All VPN Users
Can you guarantee that VPN Tracker will work in my network?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How do I access files over VPN on a Mac?
What’s the difference between Fortinet SSL VPN and IPsec?
Which routers can I connect to with VPN Tracker?
Which Mac VPN client is the most reliable?
Can I use Fortinet SSL VPN MAC address filtering?
Looking for your invoice?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Which ZyXEL Routers are supported and tested with VPN Tracker?
My Office network uses the same IP range as my home network. What can I do?
How can I set up two-factor authentication for my VPN Tracker account?
What’s the difference between DPD and IKE Keep-Alive?
Can I undo Remote Connection Wipe?
Is the equinux Online Store secure?
Which VPN protocols typically require individual access?
Where can I enter the username I received from my network administrator?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
What is a purchasing account?
How can I buy additional VPN Tracker licenses for my team?
Is my VPN gateway compatible with VPN Tracker?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How can I disable SSL VPN on FortiGate?
How can I verify the authenticity of my VPN Tracker download?
What is the Pre-Shared key and how do I get it?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
My credit card is not being accepted. What can I do?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I save my password for Cisco AnyConnect VPN client?
What ist XAUTH? What do I have to enter there?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How do I cancel my VPN Tracker trial?
Is VPN Tracker PCI DSS compliant?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
How to set up WireGuard on macOS?
What can I use my free session for?
I cannot connect to my SonicWall SSL gateway. What can I do?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Can I install WireGuard without the Mac App Store?
What is VPN Tracker?
I don't see "Allow" for the System Extension in System Preferences
How many VPN Tracker licenses do I need?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Legacy VPN Tracker products: End-of-support
Does VPN Tracker support XAUTH?
Backend components failed to install. What can I do?
When will VPN Tracker for iOS be available?
How do I take a screenshot on the Mac?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I start a VPN Tracker trial?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Can you help me set up a VPN connection?
Importing existing VPN Connections from your Mac
What to do if WireGuard won’t open on Mac?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
What is the difference between VPN Tracker and SonicWALL VPN clients?
I'm having trouble signing in with two-factor authentication (2FA)
Can I contact you if I need help?
How can I connect to a WireGuard® VPN server?
Do I need to reconfigure my firewall or VPN gateway?
What information do I need to set up a Linux VPN connection on Mac?
Can I connect to PPTP VPN in VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
TeamCloud settings
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
What plan do I need for Remote Connection Wipe?
What is the difference between SecuExtender and VPN Tracker on Mac?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I have bought a personal VPN Tracker License, can I share this with colleagues?
VPN Tracker Connection Checker - What Do the Results Mean?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How to enter multiple networks for Traffic Control
My VPN connection isn’t working over my TP-Link router at home
Which IPsec/IKEv1 engine should I use?
Is Fortinet getting rid of SSL VPN?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
My VPN stopped working after updating to macOS 26 – what can I do?
VPN Tracker Enterprise Rollout
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker support SSL connections?
What to do if "Shimo 5 can't be opened"
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What is a VPN?
What forms of payment do you accept?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Does VPN Tracker support AWS VPN connections?
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I resize the VPN Tracker window?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Is setting up my connection on my.vpntracker secure?
System Components can't be loaded?
Does VPN Tracker support all major VPN protocols?
What is an equinux ID?
How can I remove a device from my account?
Does VPN Tracker for Mac support the latest macOS version?
Connection Drops during Rekeying using TCP with OpenVPN connections
How does VPN Tracker 365 differ from free Mac VPN clients?
Why am I getting an "Update error" message?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
How do I get my activation code?
How do I change my Team Name?
Can the FritzBox use IKEv2?
Can I share VPN Shortcuts with my team?
I can't sign in – "Authorization failed"
I don't want to renew my VPN Tracker plan, what do I have to do?
What is SSL VPN in FortiGate?
Error: System Extension - app must be in Applications?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Which VPN protocols does VPN Tracker for iOS support?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
My L2TP connection is giving a socket error message
Why am I experiencing DNS issues in Firefox when connected to VPN?
Can I use WireGuard on macOS with FritzBox?
How can I record network traffic?
Join a VPN Tracker 365 team
How can I update the address or email address of my equinux ID?
What is a "Peer Hangup" error?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How to migrate a Windows PPTP VPN connection to a Mac
Can I use VPN Tracker in a zero-trust or hybrid work environment?
What is a Hash Mismatch?
Does VPN Tracker support SSTP?
I'm having disconnections with my OpenVPN connection. What can I do?
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I remove a license from my VPN Tracker plan?
How can I activate automatic renewals?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
SonicWALL VPN Connection Not Working suddenly: What to Do
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
I need more time. Can I book more sessions?
What are the system requirements for VPN Tracker?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
How does VPN Tracker handle dropped connections?
How can I save a connection in my Personal Safe?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How do I change a team member's role in VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Which file formats can be imported with VPN Tracker?
When should I enable DPD in VPN Tracker?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Can I use VPN Tracker on my iPad or iPhone?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
How do I download VPN Tracker for Mac?
How secure is TeamCloud?
How can I remove a payment method?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How can I update my credit card details?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Are there any known issues connecting to SideWinder VPN gateways?
How do renewals of my VPN Tracker 365 plans work?
Which ports does IKEv2 use?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Is WireGuard compatible with MacBook?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
TeamCloud is displaying an "unknown download error"
What is a VPN Tracker?
What is Corporate Branding and how can I set it up?
What Caused the SonicWall Cloud Backup Breach?
Does VPN Tracker support 2-factor authentication?
Does VPN Tracker work on Macs with Apple M2 chips?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
I have a PPTP connection setup and can not connect. What can I do?
I have an older license and a new license, why are the prices different?
Will I be charged a fee when starting a trial license?
Why should I set up a VPN Tracker team?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
macOS is saying a System Extension is blocked?
Does VPN Tracker support SSL VPN?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
VPN Tracker 6: Internet connection blocking VPN connections?
Which VPN Protocols does VPN Tracker support?
Which VPN Tracker edition do I need to buy now?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
I'm given a 'Server Certificate error' during Activation?
How many connections can I save in TeamCloud?
How can I move my VPN connections to a new Mac?
Why are VPN instructions different for Windows and Mac?
How do I set up VPN Tracker Team Management?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How do I make all traffic go through the VPN tunnel?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why can't I assign myself an IP address that lies within the remote network?
Where can I assign my team members a VPN Tracker plan?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Unrecognized charge from equinux
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I perform a force quit on the Mac?
Why may an IKEv2 VPN connection suddenly fail to connect?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I purchase VPN Tracker via bank transfer?
Can I use VPN Tracker on both Mac and iOS?
I cannot edit a connection that was shared with me
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I configure WireGuard connections with 2-Factor Authentication?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Does VPN Tracker support NAT-Traversal?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can I improve VPN Tracker's connection speed?
What is a good way to benchmark VPN throughput?
Can VPN Tracker replace my Windows VPN client?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why doesn't my certificate show up in the "Local Certificate" list?
How to connect to a company VPN
There was an issue decrypting this connection
How do I make a team member an administrator in VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Download warning in Safari?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
My VPN Tracker plan expired. How can I renew it?
Mac OS X: VPN Tunnel Setup
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How to resolve Personal Safe Errors
Why does my Internet stop working after connecting to my VPN?
What is a VPN connection?
How can I enable Cookies on my System?
What would I need Remote Connection Wipe for?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I use VPN Tracker and my regular internet connection at the same time?
What hardware do I need for a VPN?
How do I create a VPN on Mac?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can I renew my VPN Tracker licenses early?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
What additional settings are available for connections to Cisco devices?
Where can I manage my VPN Tracker Plans?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can I create a quote for VPN Tracker?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
What is Dead Peer Detection (DPD)?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Do you offer monthly VPN Tracker 365 plans?
OpenVPN connection works in general but disconnects after a while
How do I upgrade my VPN Tracker edition to Pro or VIP?
How do I invite equinux Support to my team?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How do I allow VPN Tracker’s system extensions via MDM?
Connection Safe "could not be downloaded" error
I'm having trouble receiving the invitation emails for a VPN tracker team.
I changed my password and now get an error message when I try to use my Personal Safe
How do I change the language settings of my software?
How do I set up school VPN access on Mac?
I accidentally deleted or changed my VPN connection? Where can I access backups?
How do I set up a VPN connection to my Sophos XG Firewall?
What do I need to use 2FA for my VPN connection?
When will VPN Tracker for Windows be available?
How Did Hackers Access SonicWall Firewall Configuration Files?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Alternative to Shimo?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Can I use different versions of VPN Tracker on the same Mac?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
I am working from home. How do I use VPN to connect my Mac to my office network?
How do I fix issues with random MAC Addresses under macOS Sequoia
macOS 13.4 Support Note
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Can I continue using VPN Tracker 365 after the expiration of my term?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
What are VPN Shortcuts?
Can I install VPN Tracker using brew / homebrew via terminal?
Is the consulting session really free?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How do I get system log messages?
What is VPN Tracker World Connect?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Who has access to the VPN connections I save in TeamCloud?
VPN Tracker 9 can't sign in?
How can I show missing VPN configuration options in VPN Tracker?
What’s the best alternative VPN client for macOS Tahoe?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How can I get access to Nightly updates for VPN Tracker 365?
Do I need to replace my macOS Server to get my VPN working again
How to Fix the Error: Unable to Add VPN Configuration
How do I remove the VPN Tracker System Extension?
VPN Tracker 365: Constantly improving
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I've lost my equinux ID or my password!
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Why can't I connect to my Fortigate device if XAUTH is enabled?
I'm getting a Keychain error message when signing in
Does VPN Tracker support Fortinet SSL VPN on macOS?
Accounting: Accessing backups
I want to transfer my license to another person. How can I do that?
How can I cancel my VPN Tracker renewal?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Is there a free trial for VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How do I invite a new team member?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
I updated VPN Tracker and my connection has stopped working
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
My DNS is not working correctly when I check it with NSLookup and other tools
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Will all of my previous connections and settings be migrated when I upgrade?
Using VPN Tracker in teams
How can I update VPN Tracker to the latest version?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How do I use VPN Tracker to connect to a server?
Is IKEv1 insecure?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Why is VPN Tracker prompting me for user login credentials on each connect?
Is SecuExtender available for macOS or do I need an alternative?
How can a setup a host to everywhere connection with my Linksys Router?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How do I share a connection using TeamCloud
What's the most secure VPN connection?
How do I remove the administrator role from a VPN Tracker team member?
Do L2TP connections support 2-Factor Authentication?
How can I get access to Beta updates for VPN Tracker 365?
What Data Was Exposed in the SonicWALL VPN Breach?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How can I consolidate VPN Tracker 365 licenses?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Which IPSec algorithms were removed in macOS Tahoe?
Set up a VPN connection on Mac
I forgot my equinux ID and/or password. What's next?
FortiGate: Should I Use IPsec or SSL-VPN?
My Personal Safe has a download error, how can I fix it?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Are SonicWall SSLVPN Devices Compromised in the Breach?
My password is being rejected in the application, but it works on your website?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How can I fix macOS Server VPN not working errors on macOS 26
Why does my SonicWall SCP connection time out even though the gateway is running?
Who should test pre-release versions?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Can I be a member of multiple VPN Tracker teams at the same time?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
How does Personal Safe deal with data conflicts?
How can I hide old error messages in VPN Tracker?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Can I use certificates or smart cards in VPN Tracker?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
What is SonicWALL Simple Client Provisioning?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How much does TeamCloud cost?
How to set 'Use default gateway for remote network' for VPN on a Mac
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
I've already purchased but want to change to a different license
Which countries can I connect to with VPN Tracker World Connect?
I can't complete my order via credit card
I got a "Legacy System Extension" warning?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why is VPN Tracker not connecting to my IKEv2 VPN?
I am connected to a VPN server but can't access regional content. What should I do?
Why is VPN Tracker asking me to install a Network Extension?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What Should SonicWALL Administrators Do After the Leak?
How can I recover a deleted Keychain or missing passwords on macOS?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Where are VPN Tracker's log files?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Where can I download WireGuard for Mac?
How can I verify my email address to start using VPN Tracker 365?
Which WireGuard client can I use on Mac?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Why has the lifetime of certificates been shortened further and further in recent years?
What is an IKEv2 VPN?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
What are the phases in IKEv2?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Does VPN Tracker support virtual machines (VMs)?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Why do I have to confirm the VPN gateway certificate every time?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
How can I use only a specific network for my connection?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How can I invite VPN Tracker Support to my team?
What are TeamCloud Groups?
Does VPN Tracker 365 offer team and consulting features?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Can I consolidate licenses from two separate accounts?
Does FortiClient VPN work on Mac?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Were All SonicWall Customers Affected by the Data Leak?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Is there a WireGuard® app for Mac?
Backend components are disabled in the system. How can I enabled them again?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why is VPN Tracker permanently prompting me to install an update?
How do I set up a PPTP connection with VPN Tracker?
Where can I manage my VPN Tracker accounts?
Which VPN details does school IT need to provide for VPN Tracker?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Feedback helps!
Why does the school VPN work on another device but not on my Mac?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Why do I have to submit my email address to download software?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
Can I get a refund for a renewed VPN Tracker plan?
No recovery key? How to erase and rebuild your Personal Safe
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