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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Is WireGuard compatible with MacBook?
Which WireGuard client can I use on Mac?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Does VPN Tracker work on Macs with Apple M2 chips?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Can VPN Tracker replace my Windows VPN client?
Looking for your invoice?
What is a VPN?
Does VPN Tracker work on PC?
Can I continue using VPN Tracker 365 after the expiration of my term?
Which Mac VPN client is the most reliable?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can you guarantee that VPN Tracker will work in my network?
Does VPN Tracker support SSTP?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
My L2TP connection is giving a socket error message
What is a "Peer Hangup" error?
How do I take a screenshot on the Mac?
macOS 13.4 Support Note
Do you offer monthly VPN Tracker 365 plans?
VPN Tracker 9 can't sign in?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Why is VPN Tracker permanently prompting me to install an update?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Mac OS X: VPN Tunnel Setup
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Will I be charged a fee when starting a trial license?
Is setting up my connection on my.vpntracker secure?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
When will VPN Tracker for Windows be available?
How does Personal Safe deal with data conflicts?
Does VPN Tracker support NAT-Traversal?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How does the order process work?
Which IPSec algorithms were removed in macOS Tahoe?
I want to transfer my license to another person. How can I do that?
Is there a free trial for VPN Tracker?
What to do if "Shimo 5 can't be opened"
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Is my VPN gateway compatible with VPN Tracker?
Does VPN Tracker support AWS VPN connections?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What’s the best alternative VPN client for macOS Tahoe?
Can I consolidate licenses from two separate accounts?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
What additional settings are available for connections to Cisco devices?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
How can I update the address or email address of my equinux ID?
Which ports does IKEv2 use?
Feedback helps!
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
What is a VPN connection?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Using VPN Tracker in teams
Why doesn't my certificate show up in the "Local Certificate" list?
Can I use different versions of VPN Tracker on the same Mac?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
What are the system requirements for VPN Tracker?
Join a VPN Tracker 365 team
I have a PPTP connection setup and can not connect. What can I do?
Where can I manage my VPN Tracker accounts?
Why can't I authorize VPN Tracker in System Preferences?
Does VPN Tracker for Mac support the latest macOS version?
Do L2TP connections support 2-Factor Authentication?
Legacy VPN Tracker products: End-of-support
Why may an IKEv2 VPN connection suddenly fail to connect?
Can I undo Remote Connection Wipe?
How can I improve VPN Tracker's connection speed?
My credit card is not being accepted. What can I do?
Does VPN Tracker support virtual machines (VMs)?
When will VPN Tracker for iOS be available?
Can I use VPN Tracker on both Mac and iOS?
How can I get access to Nightly updates for VPN Tracker 365?
How do I set up a PPTP connection with VPN Tracker?
What Caused the SonicWall Cloud Backup Breach?
I'm getting a Keychain error message when signing in
Does VPN Tracker support Fortinet SSL VPN on macOS?
What is an IKEv2 VPN?
Can I install VPN Tracker using brew / homebrew via terminal?
macOS is saying a System Extension is blocked?
How can I disable SSL VPN on FortiGate?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
What is Dead Peer Detection (DPD)?
What is a good way to benchmark VPN throughput?
Does VPN Tracker 365 offer team and consulting features?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Which VPN Tracker edition do I need to buy now?
Can the FritzBox use IKEv2?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
I have an older license and a new license, why are the prices different?
Where can I download WireGuard for Mac?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Does FortiClient VPN work on Mac?
Where can I manage my VPN Tracker Plans?
How do I assign a team member a license?
How can I update my credit card details?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Is it possible to activate Family Sharing for VPN Tracker?
Which routers can I connect to with VPN Tracker?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I remove a payment method?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
OpenVPN connection works in general but disconnects after a while
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Connection Drops during Rekeying using TCP with OpenVPN connections
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Importing existing VPN Connections from your Mac
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How can a setup a host to everywhere connection with my Linksys Router?
How do I get my free session?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Does VPN Tracker support 2-factor authentication?
When should I enable DPD in VPN Tracker?
What are TeamCloud Groups?
I cannot edit a connection that was shared with me
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
My credit card payment was denied?
I got a "Legacy System Extension" warning?
How do I change a team member's role in VPN Tracker?
How much does TeamCloud cost?
I can’t remove a member from my team
What ist XAUTH? What do I have to enter there?
How can I cancel my VPN Tracker renewal?
Are there any known issues connecting to SideWinder VPN gateways?
How do I get my activation code?
How can I create a quote for VPN Tracker?
What is Personal Safe? Why should I use Personal Safe?
Is the consulting session really free?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
What is VPN Tracker?
How do I connect to Fortinet SSL VPN on Mac?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Is IKEv2 a secure VPN protocol?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Do I need to replace my macOS Server to get my VPN working again
How do I set up VPN Tracker Team Management?
If I have entered my settings in the demo version, will I keep them when I activate my license?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
How many connections can I save in TeamCloud?
Is there a free SSL VPN client for Mac?
Why does my SonicWall SCP connection time out even though the gateway is running?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
My VPN stopped working after updating to macOS 26 – what can I do?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Download warning in Safari?
What is a purchasing account?
Set up a VPN connection on Mac
Does VPN Tracker support legacy algorithms required by macOS Server VPN
What's the most secure VPN connection?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Can I connect to WireGuard VPN?
Is there a WireGuard® app for Mac?
Should I migrate away from macOS Server VPN
Why can't I see our TeamCloud connection?
Should I switch from FortiClient to VPN Tracker?
What is a Hash Mismatch?
How do I install a Linux VPN on my Mac?
How do I download VPN Tracker for Mac?
Why am I experiencing DNS issues in Firefox when connected to VPN?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
What would I need Remote Connection Wipe for?
What hardware do I need for a VPN?
Can I still use DES or 3DES with IKEv2 on macOS 26?
VPN Tracker 365: Constantly improving
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Which VPN Protocols does VPN Tracker support?
How do I fix issues with random MAC Addresses under macOS Sequoia
How many VPN Tracker licenses do I need?
How to enter multiple networks for Traffic Control
Unrecognized charge from equinux
Why do I have to submit my email address to download software?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Does VPN Tracker support XAUTH?
How can I hide old error messages in VPN Tracker?
How can I fix macOS Server VPN not working errors on macOS 26
Can you help me set up a VPN connection for my TP-Link SafeStream router?
I am working from home. How do I use VPN to connect my Mac to my office network?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I enable Cookies on my System?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Are SonicWall SSLVPN Devices Compromised in the Breach?
My VPN connection isn’t working over my TP-Link router at home
I am seeing a message "account locked for security reasons"?
Does VPN Tracker support all major VPN protocols?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How Did Hackers Access SonicWall Firewall Configuration Files?
Why am I getting an "Update error" message?
What will happen in the free session?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Why can't I assign myself an IP address that lies within the remote network?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do I set up a VPN connection to my Sophos XG Firewall?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What can I use my free session for?
When logging in, I get the error "License fetch failed"
My Office network uses the same IP range as my home network. What can I do?
TeamCloud is displaying an "unknown download error"
What plan do I need for Remote Connection Wipe?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How does VPN Tracker handle dropped connections?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Alternative to Shimo?
How do I perform a force quit on the Mac?
How do I set up a VPN Shortcut?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
I am connected to a VPN server but can't access regional content. What should I do?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How do I add an app into my Applications folder?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
How do I remove the VPN Tracker System Extension?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Which IPsec/IKEv1 engine should I use?
Backend components failed to install. What can I do?
What to do if WireGuard won’t open on Mac?
What is SonicWALL Simple Client Provisioning?
Where are VPN Tracker's log files?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Why is VPN Tracker prompting me for user login credentials on each connect?
How can I sort my VPN connections?
Which VPN protocols does VPN Tracker for iOS support?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Does VPN Tracker support SSL connections?
My DNS is not working correctly when I check it with NSLookup and other tools
I'm given a 'Server Certificate error' during Activation?
How do I change the language settings of my software?
How to migrate a Windows PPTP VPN connection to a Mac
How to configure WireGuard on Mac?
What Data Was Exposed in the SonicWALL VPN Breach?
TeamCloud settings
Can I configure WireGuard connections with 2-Factor Authentication?
How secure is TeamCloud?
How can I uninstall VPN Tracker 365?
Does VPN Tracker support SSL VPN?
Who should test pre-release versions?
Will I get a partial refund if I decide I want to opt out of my subscription?
Which file formats can be imported with VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Where can I assign my team members a VPN Tracker plan?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
I've lost my equinux ID or my password!
My password is being rejected in the application, but it works on your website?
My Personal Safe has a download error, how can I fix it?
System Components can't be loaded?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
What are the phases in IKEv2?
What are VPN Shortcuts?
What’s the difference between Fortinet SSL VPN and IPsec?
What is an equinux ID?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How to connect to a company VPN
How do renewals of my VPN Tracker 365 plans work?
Accounting: Accessing backups
Is the equinux Online Store secure?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Why does my Fortinet VPN 2FA login fail even though my password is correct?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
How to set 'Use default gateway for remote network' for VPN on a Mac
How can I remove a device from my account?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
There was an issue decrypting this connection
Error: System Extension - app must be in Applications?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
What is Corporate Branding and how can I set it up?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Do I need VPN Tracker Pro?
How can I save my password for Cisco AnyConnect VPN client?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What is the best Mac VPN Client?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
What is Fortinet SSL VPN MAC address authentication?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Can I renew my VPN Tracker licenses early?
How do I use VPN Tracker to connect to a server?
Backend components are disabled in the system. How can I enabled them again?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How do I change my Team Name?
How do I import Tunnelblick connections into VPN Tracker for Mac?
How can I verify the authenticity of my VPN Tracker download?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Will all of my previous connections and settings be migrated when I upgrade?
What do I need to use 2FA for my VPN connection?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How do I remove the administrator role from a VPN Tracker team member?
Why does my Internet stop working after connecting to my VPN?
My VPN Tracker plan expired. How can I renew it?
What should I do if Fortinet SSL VPN is not working on Mac?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Why do I have to confirm the VPN gateway certificate every time?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Why are my VPN connections disconnected when my computer goes to sleep?
Can you help me set up a VPN connection for SonicWALL TZ series?
What’s the difference between DPD and IKE Keep-Alive?
How do I get system log messages?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How do I allow VPN Tracker’s system extensions via MDM?
FortiGate: Should I Use IPsec or SSL-VPN?
How do I access files over VPN on a Mac?
Is 2FA available for my account?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
How can I activate automatic renewals?
How do I create a VPN on Mac?
How to Check if Your SonicWALL VPN Configuration Was Stolen
I'm having disconnections with my OpenVPN connection. What can I do?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
How do I share a connection using TeamCloud
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
What is a VPN Tracker?
How can I recover a deleted Keychain or missing passwords on macOS?
How can I buy additional VPN Tracker licenses for my team?
Is there a deadline for canceling my subscription if I wish to opt out?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How to set up WireGuard on macOS?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
How can I upgrade to the latest VPN Tracker version?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How do I cancel my VPN Tracker trial?
Does VPN Tracker support DPD?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can I update VPN Tracker to the latest version?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
I'm having trouble signing in with two-factor authentication (2FA)
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Connection Safe "could not be downloaded" error
Which is faster: IPSec or SSL VPN?
Which VPN Tracker plans support Fortinet SSL VPN?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How to Fix the Error: Unable to Add VPN Configuration
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Why should I set up a VPN Tracker team?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What is a good SecuExtender alternative for Mac if my school uses Windows?
My renewal is failing due to a card decline. What can I do?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What is SSL VPN in FortiGate?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
I can't complete my order via credit card
I've already purchased but want to change to a different license
Can you help me set up a VPN connection?
Can I contact you if I need help?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Is Fortinet getting rid of SSL VPN?
Can I use VPN Tracker on my iPad or iPhone?
Which countries can I connect to with VPN Tracker World Connect?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Does VPN Tracker support OpenVPN connections?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How can I record network traffic?
VPN Tracker 6: Internet connection blocking VPN connections?
Where can I enter the username I received from my network administrator?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Can I be a member of multiple VPN Tracker teams at the same time?
I changed my password and now get an error message when I try to use my Personal Safe
How can I use only a specific network for my connection?
My Connections do not update from my Personal Safe after logging in on my Mac.
I don't see "Allow" for the System Extension in System Preferences
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
I cannot connect to my SonicWall SSL gateway. What can I do?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How many connections can I save in my Personal Safe?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
How can I set up two-factor authentication for my VPN Tracker account?
What is the Pre-Shared key and how do I get it?
Can I connect to PPTP VPN in VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can I share VPN Shortcuts with my team?
Can I use Fortinet SSL VPN MAC address filtering?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How to Manage SonicWALL PSK Updates Across All VPN Users
I don't want to renew my VPN Tracker plan, what do I have to do?
Why am I being asked for a password in VPN Tracker?
Which iOS versions are compatible with VPN Tracker?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
VPN Tracker Enterprise Rollout
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Is VPN Tracker compatible with M1 and M2 Macs?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How can I start a VPN Tracker trial?
Can I use certificates or smart cards in VPN Tracker?
Is VPN Tracker PCI DSS compliant?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How do I upgrade my VPN Tracker edition to Pro or VIP?
How do I remove a license from my VPN Tracker plan?
How do I make all traffic go through the VPN tunnel?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do I set up WireGuard on a Mac?
What is DynDNS or DDNS and why do I need this for my VPN connection?
I can't sign in – "Authorization failed"
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What do the different roles in my.vpntracker do?
Can I use WireGuard on macOS with FritzBox?
Can I install WireGuard without the Mac App Store?
How can I connect to a Cisco VPN?
Is IKEv1 insecure?
How can I use VPN Tracker and my regular internet connection at the same time?
How can I verify my email address to start using VPN Tracker 365?
How can I invite VPN Tracker Support to my team?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
If I change the password for the VPN Tracker admin console, will it affect the end users?
How does VPN Tracker 365 differ from free Mac VPN clients?
How do I make a team member an administrator in VPN Tracker?
What is the difference between the Import password and the unlock password for the connection?
I updated VPN Tracker and my connection has stopped working
What Should SonicWALL Administrators Do After the Leak?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How do I invite equinux Support to my team?
How to resolve Personal Safe Errors
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Why are VPN instructions different for Windows and Mac?
VPN Tracker Connection Checker - What Do the Results Mean?
How can I show missing VPN configuration options in VPN Tracker?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why do businesses need VPN Tracker when switching to Mac?
I forgot my equinux ID and/or password. What's next?
Were All SonicWall Customers Affected by the Data Leak?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How can I move my VPN connections to a new Mac?
Why is it so important that a certificate is stored correctly on the VPN gateway?
How can I set up an OpenVPN connection on my Mac or iPhone?
What is VPN Tracker World Connect?
Can I get real-time support while testing VPN Tracker?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How can I set up a SonicWALL SSL VPN connection on my Mac?
Which VPN protocols typically require individual access?
Why is VPN Tracker asking me to install a Network Extension?
How can I purchase VPN Tracker via bank transfer?
What forms of payment do you accept?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How can I consolidate VPN Tracker 365 licenses?
Who has access to the VPN connections I save in TeamCloud?
Why has the lifetime of certificates been shortened further and further in recent years?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Can I use my software on multiple computers?
Is there a central management option for teams?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How can I save a connection in my Personal Safe?
Which VPN details does school IT need to provide for VPN Tracker?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
I need more time. Can I book more sessions?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
What information do I need to set up a Linux VPN connection on Mac?
Is SecuExtender available for macOS or do I need an alternative?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Which EAP authentification methods does VPN Tracker support for IKEv2?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How can I resize the VPN Tracker window?
What is the difference between SecuExtender and VPN Tracker on Mac?
Why does the school VPN work on another device but not on my Mac?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How do I invite a new team member?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Why is file access so much slower over VPN?
SonicWALL VPN Connection Not Working suddenly: What to Do
How can I connect to a WireGuard® VPN server?
How do I set up school VPN access on Mac?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe
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