Frequently Asked Questions

For the configuration of a VPN connection under Mac OS X, you will need the following:

• VPN Tracker 365: Download here
• An internet connection
• A VPN Router/Gateway

Create a new connection

In VPN Tracker 365, try the following:

‣ Click on the plus symbol in the bottom left corner:

‣ Choose: "New Company Connection"

Choose your VPN Router

‣ In the list of VPN Gateway vendors, choose the manufacturer and model of your VPN router. In case your VPN router does not appear in the list, try the following:
‣ Choose "Use custom device profile." 
‣ Click on "Create" to add your VPN connection.

Your configuration guide

Our engineers have tested a large number of VPN gateways with VPN Tracker. For many of these, detailed configuration guides are available. In the newly created connection, you will be able to find the router specific configuration guide:

Alternatively you will be able to find the configuration guides on our website at http://vpntracker.com/interop

Further details for creating your VPN connection on Mac OS X can be found in the configuration guide or in the VPN Tracker handbook.