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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Which WireGuard client can I use on Mac?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Is WireGuard compatible with MacBook?
How can I get access to Beta updates for VPN Tracker 365?
Does VPN Tracker work on Macs with Apple M2 chips?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Looking for your invoice?
My L2TP connection is giving a socket error message
Which Mac VPN client is the most reliable?
What is a VPN?
I am getting the error: "PPTP connect errno = 61 Connection refused"
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How do I take a screenshot on the Mac?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What is a "Peer Hangup" error?
Which IPSec algorithms were removed in macOS Tahoe?
Is there a free trial for VPN Tracker?
Why is VPN Tracker permanently prompting me to install an update?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How does Personal Safe deal with data conflicts?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why doesn't my certificate show up in the "Local Certificate" list?
Does VPN Tracker work on PC?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Mac OS X: VPN Tunnel Setup
macOS 13.4 Support Note
Feedback helps!
What is a VPN connection?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Does VPN Tracker support AWS VPN connections?
Using VPN Tracker in teams
VPN Tracker 9 can't sign in?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I consolidate licenses from two separate accounts?
I have a PPTP connection setup and can not connect. What can I do?
Do L2TP connections support 2-Factor Authentication?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I want to transfer my license to another person. How can I do that?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
What additional settings are available for connections to Cisco devices?
macOS is saying a System Extension is blocked?
What is a good way to benchmark VPN throughput?
Can I continue using VPN Tracker 365 after the expiration of my term?
Is my VPN gateway compatible with VPN Tracker?
Do you offer monthly VPN Tracker 365 plans?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How can I get access to Nightly updates for VPN Tracker 365?
How do I set up a PPTP connection with VPN Tracker?
Does FortiClient VPN work on Mac?
What Caused the SonicWall Cloud Backup Breach?
Will I be charged a fee when starting a trial license?
Can I undo Remote Connection Wipe?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What’s the best alternative VPN client for macOS Tahoe?
What to do if "Shimo 5 can't be opened"
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Is setting up my connection on my.vpntracker secure?
Does VPN Tracker support virtual machines (VMs)?
Can you guarantee that VPN Tracker will work in my network?
Can I use VPN Tracker on both Mac and iOS?
Does VPN Tracker support SSTP?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Why can't I authorize VPN Tracker in System Preferences?
Does VPN Tracker for Mac support the latest macOS version?
I'm getting a Keychain error message when signing in
Why may an IKEv2 VPN connection suddenly fail to connect?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I disable SSL VPN on FortiGate?
Which ports does IKEv2 use?
When will VPN Tracker for Windows be available?
Where can I manage my VPN Tracker accounts?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Does VPN Tracker 365 offer team and consulting features?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Which VPN Tracker edition do I need to buy now?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
I have an older license and a new license, why are the prices different?
Where can I download WireGuard for Mac?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Is it possible to use VPN Tracker with a 64 bit Kernel?
How does the order process work?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Can VPN Tracker replace my Windows VPN client?
Which routers can I connect to with VPN Tracker?
What are the system requirements for VPN Tracker?
How can I update the address or email address of my equinux ID?
When will VPN Tracker for iOS be available?
I can’t remove a member from my team
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Legacy VPN Tracker products: End-of-support
Can I install VPN Tracker using brew / homebrew via terminal?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Can I use different versions of VPN Tracker on the same Mac?
Join a VPN Tracker 365 team
What ist XAUTH? What do I have to enter there?
Are there any known issues connecting to SideWinder VPN gateways?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Can the FritzBox use IKEv2?
What is a purchasing account?
Which VPN Protocols does VPN Tracker support?
Does VPN Tracker support NAT-Traversal?
How can a setup a host to everywhere connection with my Linksys Router?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Where can I manage my VPN Tracker Plans?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Is there a WireGuard® app for Mac?
What are TeamCloud Groups?
Do I need to replace my macOS Server to get my VPN working again
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
My credit card payment was denied?
How many connections can I save in TeamCloud?
How can I improve VPN Tracker's connection speed?
How much does TeamCloud cost?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
My credit card is not being accepted. What can I do?
Can I still use DES or 3DES with IKEv2 on macOS 26?
My VPN stopped working after updating to macOS 26 – what can I do?
How many VPN Tracker licenses do I need?
How do I get my free session?
When should I enable DPD in VPN Tracker?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How can I update my credit card details?
I cannot edit a connection that was shared with me
Does VPN Tracker support Fortinet SSL VPN on macOS?
Why do I have to submit my email address to download software?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
If I have entered my settings in the demo version, will I keep them when I activate my license?
I got a "Legacy System Extension" warning?
I am working from home. How do I use VPN to connect my Mac to my office network?
What would I need Remote Connection Wipe for?
What is Dead Peer Detection (DPD)?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
What hardware do I need for a VPN?
How do I get my activation code?
OpenVPN connection works in general but disconnects after a while
What is Personal Safe? Why should I use Personal Safe?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Does VPN Tracker support 2-factor authentication?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Should I migrate away from macOS Server VPN
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
My Office network uses the same IP range as my home network. What can I do?
What is a Hash Mismatch?
How can I fix macOS Server VPN not working errors on macOS 26
How do I install a Linux VPN on my Mac?
I am connected to a VPN server but can't access regional content. What should I do?
VPN Tracker 365: Constantly improving
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
My VPN connection isn’t working over my TP-Link router at home
I have bought a personal VPN Tracker License, can I share this with colleagues?
Connection Drops during Rekeying using TCP with OpenVPN connections
How do I remove the VPN Tracker System Extension?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How do I fix issues with random MAC Addresses under macOS Sequoia
Does VPN Tracker support legacy algorithms required by macOS Server VPN
How to enter multiple networks for Traffic Control
Is the consulting session really free?
What is VPN Tracker?
How do I connect to Fortinet SSL VPN on Mac?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Unrecognized charge from equinux
Where are VPN Tracker's log files?
What is an IKEv2 VPN?
Why is VPN Tracker prompting me for user login credentials on each connect?
Is it possible to activate Family Sharing for VPN Tracker?
When logging in, I get the error "License fetch failed"
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How to configure WireGuard on Mac?
How do I change a team member's role in VPN Tracker?
Is there a free SSL VPN client for Mac?
How do I download VPN Tracker for Mac?
Alternative to Shimo?
How can I remove a payment method?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Can I configure WireGuard connections with 2-Factor Authentication?
Is the equinux Online Store secure?
Why does my SonicWall SCP connection time out even though the gateway is running?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How can I uninstall VPN Tracker 365?
How can I create a quote for VPN Tracker?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
There was an issue decrypting this connection
Download warning in Safari?
Who should test pre-release versions?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Importing existing VPN Connections from your Mac
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Set up a VPN connection on Mac
Which file formats can be imported with VPN Tracker?
Do I need VPN Tracker Pro?
What should I do if Fortinet SSL VPN is not working on Mac?
Backend components failed to install. What can I do?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
What will happen in the free session?
Is IKEv2 a secure VPN protocol?
What's the most secure VPN connection?
What is SonicWALL Simple Client Provisioning?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Why can't I assign myself an IP address that lies within the remote network?
Can I connect to WireGuard VPN?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
I've lost my equinux ID or my password!
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Why can't I see our TeamCloud connection?
What are the phases in IKEv2?
How do I use VPN Tracker to connect to a server?
I accidentally deleted or changed my VPN connection? Where can I access backups?
How can I hide old error messages in VPN Tracker?
TeamCloud is displaying an "unknown download error"
What is an equinux ID?
How can I verify the authenticity of my VPN Tracker download?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
What plan do I need for Remote Connection Wipe?
How can I enable Cookies on my System?
What Data Was Exposed in the SonicWALL VPN Breach?
How does VPN Tracker handle dropped connections?
How do renewals of my VPN Tracker 365 plans work?
TeamCloud settings
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How do I set up a VPN Shortcut?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How secure is TeamCloud?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How can I remove a device from my account?
Does VPN Tracker support SSL VPN?
I am seeing a message "account locked for security reasons"?
Does VPN Tracker support all major VPN protocols?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Why do I have to confirm the VPN gateway certificate every time?
How Did Hackers Access SonicWall Firewall Configuration Files?
Why am I getting an "Update error" message?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
My password is being rejected in the application, but it works on your website?
How do I set up VPN Tracker Team Management?
System Components can't be loaded?
Does VPN Tracker support XAUTH?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
What are VPN Shortcuts?
Backend components are disabled in the system. How can I enabled them again?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How do I change the language settings of my software?
How to migrate a Windows PPTP VPN connection to a Mac
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
What’s the difference between Fortinet SSL VPN and IPsec?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Will all of my previous connections and settings be migrated when I upgrade?
How do I create a VPN on Mac?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Accounting: Accessing backups
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How do I remove the administrator role from a VPN Tracker team member?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Why are my VPN connections disconnected when my computer goes to sleep?
What to do if WireGuard won’t open on Mac?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How do I get system log messages?
Transferring VPN connections and shortcuts from your reseller account to your personal account
What is the difference between VPN Tracker and SonicWALL VPN clients?
Where can I assign my team members a VPN Tracker plan?
How do I set up a VPN connection to my Sophos XG Firewall?
My Personal Safe has a download error, how can I fix it?
Can I renew my VPN Tracker licenses early?
Should I switch from FortiClient to VPN Tracker?
How do I access files over VPN on a Mac?
I'm given a 'Server Certificate error' during Activation?
How to connect to a company VPN
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How to Check if Your SonicWALL VPN Configuration Was Stolen
What do I need to use 2FA for my VPN connection?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Why does my Internet stop working after connecting to my VPN?
What is SSL VPN in FortiGate?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How can I upgrade to the latest VPN Tracker version?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What is the best Mac VPN Client?
What is Fortinet SSL VPN MAC address authentication?
What’s the difference between DPD and IKE Keep-Alive?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
FortiGate: Should I Use IPsec or SSL-VPN?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
How do I assign a team member a license?
I'm having trouble signing in with two-factor authentication (2FA)
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
What can I use my free session for?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Does VPN Tracker support SSL connections?
My DNS is not working correctly when I check it with NSLookup and other tools
Connection Safe "could not be downloaded" error
How do I change my Team Name?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Are SonicWALL Firewalls Still Safe After the Data Breach?
I changed my password and now get an error message when I try to use my Personal Safe
Why does my Fortinet VPN 2FA login fail even though my password is correct?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How do I share a connection using TeamCloud
How can I cancel my VPN Tracker renewal?
How to Fix the Error: Unable to Add VPN Configuration
Are SonicWall SSLVPN Devices Compromised in the Breach?
What is a VPN Tracker?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How can I buy additional VPN Tracker licenses for my team?
Is there a deadline for canceling my subscription if I wish to opt out?
Why should I set up a VPN Tracker team?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
How do I add an app into my Applications folder?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Error: System Extension - app must be in Applications?
Will I get a partial refund if I decide I want to opt out of my subscription?
Can I connect to PPTP VPN in VPN Tracker?
What is Corporate Branding and how can I set it up?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I save my password for Cisco AnyConnect VPN client?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How do I cancel my VPN Tracker trial?
My SonicWall connection fails with “Negotiation Failed (PPP)”
How do I allow VPN Tracker’s system extensions via MDM?
VPN Tracker Enterprise Rollout
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How can I sort my VPN connections?
Is 2FA available for my account?
Where can I enter the username I received from my network administrator?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Which is faster: IPSec or SSL VPN?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How do I perform a force quit on the Mac?
I'm having disconnections with my OpenVPN connection. What can I do?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
How to set 'Use default gateway for remote network' for VPN on a Mac
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
My renewal is failing due to a card decline. What can I do?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How can I set up two-factor authentication for my VPN Tracker account?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
I can't complete my order via credit card
I've already purchased but want to change to a different license
How to set up WireGuard on macOS?
Can I share VPN Shortcuts with my team?
Does VPN Tracker support DPD?
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I contact you if I need help?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How can I update VPN Tracker to the latest version?
Which countries can I connect to with VPN Tracker World Connect?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I verify my email address to start using VPN Tracker 365?
Does VPN Tracker support OpenVPN connections?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Which VPN protocols does VPN Tracker for iOS support?
Is VPN Tracker compatible with M1 and M2 Macs?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How can I record network traffic?
Can I use certificates or smart cards in VPN Tracker?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Can I be a member of multiple VPN Tracker teams at the same time?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How do I upgrade my VPN Tracker edition to Pro or VIP?
How can I activate automatic renewals?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Which VPN Tracker plans support Fortinet SSL VPN?
My Connections do not update from my Personal Safe after logging in on my Mac.
I can't sign in – "Authorization failed"
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How can I recover a deleted Keychain or missing passwords on macOS?
How many connections can I save in my Personal Safe?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
My VPN Tracker plan expired. How can I renew it?
What is the Pre-Shared key and how do I get it?
Do I need to reconfigure my firewall or VPN gateway?
Can you help me set up a VPN connection?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can I use Fortinet SSL VPN MAC address filtering?
How to Manage SonicWALL PSK Updates Across All VPN Users
Does VPN Tracker for Mac support macOS 27 Golden Gate?
How can I connect to a Cisco VPN?
Is Fortinet getting rid of SSL VPN?
I forgot my equinux ID and/or password. What's next?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I use VPN Tracker and my regular internet connection at the same time?
VPN Tracker 6: Internet connection blocking VPN connections?
How can I start a VPN Tracker trial?
Is VPN Tracker PCI DSS compliant?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How do I remove a license from my VPN Tracker plan?
How can I use only a specific network for my connection?
I updated VPN Tracker and my connection has stopped working
How do I set up WireGuard on a Mac?
Why is it so important that a certificate is stored correctly on the VPN gateway?
What Should SonicWALL Administrators Do After the Leak?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How do I invite equinux Support to my team?
I cannot connect to my SonicWall SSL gateway. What can I do?
What is VPN Tracker World Connect?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Why are VPN instructions different for Windows and Mac?
Can I use WireGuard on macOS with FritzBox?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Is IKEv1 insecure?
Can I use VPN Tracker on my iPad or iPhone?
Why am I being asked for a password in VPN Tracker?
Which iOS versions are compatible with VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How can I invite VPN Tracker Support to my team?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Which ZyXEL Routers are supported and tested with VPN Tracker?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How does VPN Tracker 365 differ from free Mac VPN clients?
How do I make all traffic go through the VPN tunnel?
How do I make a team member an administrator in VPN Tracker?
I don't see "Allow" for the System Extension in System Preferences
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I move my VPN connections to a new Mac?
How can I consolidate VPN Tracker 365 licenses?
How to resolve Personal Safe Errors
What do the different roles in my.vpntracker do?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
What should I do if Fortinet SSL VPN is not working on Mac?
Which IPsec/IKEv1 engine should I use?
Can I install WireGuard without the Mac App Store?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Were All SonicWall Customers Affected by the Data Leak?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How can I save a connection in my Personal Safe?
Why is VPN Tracker asking me to install a Network Extension?
How can I purchase VPN Tracker via bank transfer?
Which VPN details does school IT need to provide for VPN Tracker?
What forms of payment do you accept?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
What is the difference between the Import password and the unlock password for the connection?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Who has access to the VPN connections I save in TeamCloud?
Why has the lifetime of certificates been shortened further and further in recent years?
I need more time. Can I book more sessions?
Can I get real-time support while testing VPN Tracker?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Can I use my software on multiple computers?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How can I set up a SonicWALL SSL VPN connection on my Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
VPN Tracker Connection Checker - What Do the Results Mean?
Which VPN protocols typically require individual access?
What information do I need to set up a Linux VPN connection on Mac?
Is SecuExtender available for macOS or do I need an alternative?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How can I resize the VPN Tracker window?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How can I set up an OpenVPN connection on my Mac or iPhone?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How can I show missing VPN configuration options in VPN Tracker?
Why do businesses need VPN Tracker when switching to Mac?
Is there a central management option for teams?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Why does the school VPN work on another device but not on my Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
How do I invite a new team member?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
SonicWALL VPN Connection Not Working suddenly: What to Do
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why is file access so much slower over VPN?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How can I connect to a WireGuard® VPN server?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
What is the difference between SecuExtender and VPN Tracker on Mac?
How do I set up school VPN access on Mac?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe
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