Frequently Asked Questions
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
The possibility of grandfathering pricing is exclusively available for customers using the automatic renewal option. In cases where your plan cannot be renewed due to a problem with the payment method (i.e. expired, lost or stolen), the plan will be canceled after a few tries. You are then free to re-obtain your plan at any time you wish for the then current price tier.
In order to profit from your existing price, please ensure you update your payment method prior to the renewal date.