Frequently Asked Questions
I read that you can control smart TVs with TV Pro. I use TV Pro Classic, but I cannot find anything.
The synchronization of the favorites list between iPad and iPhone is not working.
For TV Pro 5:
Please create a TV Pro ID. The watchlist will be synchronized via the TV Pro ID in the future. From version 5, iCloud will no longer be used for synchronization.
For older versions of TV Pro:
Please first check whether you are using iCloud Sync with the same Apple ID on both devices.
Then check under TV Pro > Settings > Data & iCloud whether the “Sync via iCloud” function is activated.
If it is activated, try deleting the TV Pro iCloud data from these settings on both devices and then try again.
Please create a TV Pro ID. The watchlist will be synchronized via the TV Pro ID in the future. From version 5, iCloud will no longer be used for synchronization.
For older versions of TV Pro:
Please first check whether you are using iCloud Sync with the same Apple ID on both devices.
Then check under TV Pro > Settings > Data & iCloud whether the “Sync via iCloud” function is activated.
If it is activated, try deleting the TV Pro iCloud data from these settings on both devices and then try again.
