Frequently Asked Questions
My VPN connection isn’t working over my TP-Link router at home
If you have a TP-Link router for your local internet access and are having trouble connecting to a VPN with a connection that works at other locations, please try the following.
Sign in to your TP-Link router admin webpage
Find the VPN passthrough settings
Uncheck and then re-check all the VPN passthrough options
Apply the settings
This should reset an internal parameter and allow your connection to work as expected.