Frequently Asked Questions
VPN Tracker strictly follows Apple’s recommendation regarding where to place its files, so you will find VPN Tracker files only in standard system locations where they belong. Depending on the fact if these are system-wide or per-user files, they are either found in /Library (system-wide) or ~/Library (per-user), where ~ is a placeholder meaning "home of the current active user".
To access the system-wide library folder:
‣ In Finder Choose "Go" > "Go to Folder ..."
‣ Enter /Library
To access the user library folder:
‣ In Finder Choose "Go" > "Go to Folder ..."
‣ Enter ~/Library
To Remove VPN Tracker, remove the following files and folders:/Library/Application Support/VPN Tracker 365~/Library/Application Support/VPN Tracker 365/Library/Preferences/com.vpntracker.365mac.plist~/Library/Preferences/com.vpntracker.365mac.plist/Library/PrivilegedHelperTools/com.vpntracker.365mac.agent /Library/PrivilegedHelperTools/com.vpntracker.365mac.connectiond /Library/LaunchDaemons/com.vpntracker.365mac.plist/Library/Extensions/com.vpntracker.365mac.*/Library/SystemExtensions/*/com.vpntracker.365mac.*Tip: Also remember to check your Keychain for VPN Tracker items (search for "VPN Tracker")
Note: Some of these files may be currently loaded by the system, and some may be cached. To make your system as clean as if VPN Tracker had never been installed on it, you will also need to uninstall the application itself and then reboot your system. After the reboot, the system will automatically remove any remaining VPN Tracker components not mentioned above, as those reference the application itself and will vanish as soon as the application is gone (some of those can otherwise not be deleted).