Frequently Asked Questions
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
My credit card is not being accepted. What can I do?
If your credit card is being refused, please check the following information, for possible mistakes or mismatches :
- Please check the credit card number you have entered carefully for possible typos
- Make sure the expiration date entered is correct
- Check whether the security code you entered matches the code on your card: American Express cardholders can find the 4-digit code on the front of their card, other cardholders can usually find a 3-digit code on the back.
- Try another credit card, if you have access to one
- If you are certain your information is correct and your card is still not being accepted, it might be due to a technical issue with our credit card gateway. Please try again later.
