Frequently Asked Questions
OpenVPN connection works in general but disconnects after a while
If your OpenVPN connection drops after a while, it may be due to the rekeying period. Test whether extending the period can solve the problem.
Proceed as follows:
- Edit your OpenVPN connection in VPN Tracker
- Navigate to "Advanced Settings > Phase 2"
- Change the Lifetime value to 28800 (which corresponds to a period of 8 hours)
If this doesn't resolve your issues, may also want to check your interoperability keep-alive, activity, and dead peer detection settings.
If you continue to have problems with your VPN connection, please send us a TSR report.