Frequently Asked Questions
How do I invite a new team member?
To add a new team member to your VPN Tracker Team follow these steps:
- Log in to your my.vpntracker.com account
- Select your team in the top left corner
- On the left side choose "Team Cloud"
- In the Invite section at the top, enter your new Team Member's name and company email address, then click "Send invitation".
- The invited team member will then receive an automatic email invitation with a personalised link to click on and join your team.
- Tip: Each VPN Tracker 365 user needs their own, personal equinux ID. After the user receives a team invitation from you and clicks the invite link, they can either create a new equinux ID or log in using their existing account.
- In case the user does not receive the invitation email, you can access the invitation link by clicking on "Details" next to the user name
- Once a team member has accepted your email invitation, you will be notified via email
