Frequently Asked Questions
I can't see all of my connections when I sign in to VPN Tracker on iOS
VPN Tracker syncs VPN connections between your Mac and iOS devices - provided they are saved in Personal Safe or TeamCloud. This means existing connections will automatically appear when you sign in to VPN Tracker on your iPhone or iPad.
Important note: VPN connections using PPTP or L2TP will not appear on iPhone or iPad as they are currently not supported on iOS.
Tip: Not sure which protocol your connection uses? Check the black protocol badge displayed in VPN Tracker 365 on your Mac.
Important: If you have connections which you have only saved locally on your Mac, these will not be available on your other devices. To get those connections onto your iPhone or iPad, right click the connection and choose "Add to Personal Safe" or "Share with TeamCloud".
Those connections will show up on your iPhone or iPad.
Accessing connections on iOS
When you sign in to VPN Tracker for iOS with your equinux ID and password, your Personal Safe and TeamCloud connections will show up in the app. Use the filter in the top left corner of the app to only see TeamCloud connections from your team or personal connections from Personal Safe.
Important: If you have connections which you have only saved locally on your Mac, these will not be available on your other devices. To get those connections onto your iPhone or iPad, right click the connection and choose "Add to Personal Safe" or "Share with TeamCloud".
Those connections will show up on your iPhone or iPad.