Frequently Asked Questions
I have installed a certificate under iOS, but it is not evaluated!
On iOS you need two steps to trust a certificate. The second step is often forgotten. So here are both steps again so that a certificate works under iOS.
Assuming you have created a certificate for your VPN connection and want to use it on iOS (so as not to get a certificate error message when starting the connection).
Send the certificate to your iPhone/iPad:
> Send the certificate to you by email or transfer it via Airdrop. Open it on iOS. A message appears asking whether you want to install it on the device. Confirm this message. The question is a bit misleading because it isn't installed at all, it's just loaded onto the device.
Then you have to carry out two steps:
First step: Install certificate
> Home screen > Settings > General > VPN and device management > Loaded profile > Tap profile name
> Tap “Install” profile (top right)
afterwards (this step is often forgotten!)
Second step: Trust the certificate
> Home screen > Settings > General > Info > Certificate settings > Set the switch next to the certificate to green