Frequently Asked Questions
How can I restart the app?
If an app is not behaving correctly, it can be restarted on an iPhone or iPad as follows:
On an iPhone / iPad with Face ID:
- Go back to the Home Screen
- Swipe up from the bottom edge of the screen and hold to show the App Switcher
- Swipe up on the app you want to close to close it
On an iPhone / iPad with Home Button
- Go back to the Home Screen
- Press the Home button twice to show the App Switcher
- Swipe up on the app you want to close to close it