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What is Mail Designer 365 Campaigns? - KH1924

Frequently Asked Questions

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Can I see how my email campaign performed?
I would like to send a mailing with Gmail or another public email service as the sender address through the Mail Designer delivery service. Why is that not a good idea?
How to edit a link in an email after sending
How does Mail Designer Campaigns handle FROM email addresses like Gmail or Mac.com addresses?
Can email provider domains be verified?
What is a MAIL FROM domain and when do I need one?
I want to send specific campaigns to different email lists. How can I do this?
Some emails from my campaign went to spam; what do I do now?
How can website visitors sign up to my email list?
How to set up a Mail Designer 365 Team
What is the difference between test emails and individual emails?
Who can use Crew Chat?
Why does my team need Crew Chat?
What is Mail Designer 365 Campaigns?
 
Mail Designer 365 Campaigns offers multiple ways to work together as a team: Mail Designer 365 TeamCloud Save your design to TeamCloud to give other designers in your Team access, so they can edit and make changes to your design. Designs saved in TeamCloud are also automatically made available to use with Crew Chat and Delivery Hub for the rest of your team. Mail Designer 365 Crew Chat Use Crew Chat to upload your Mail Designer 365 design as a web-based preview. Team members can preview your work and post comments and feedback from any device – including iPhone, iPad, Windows, Android. It's the fastest way to get everyone's input. Mail Designer 365 Delivery Hub Access your team's Mail Designer 365 designs in Delivery Hub to send as targeted email campaigns to your audience. Manage email contacts and lists, schedule and send campaigns, and benefit from detailled post campaign analytics. Discover Mail Designer 365 Campaigns
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KH1924 | Jun 19, 2026 | Link to this FAQ
Mail Designer 365 Campaigns Mail Designer 365 (Mac)
What is DKIM and why should I use it?
What is SPF and why should I use it?
What is DMARC and why should I use it?
Step-by-step: How do I store DKIM, SPF and DMARC information on my domain so that my emails reach the recipient and are not marked as spam.
Why am I seeing a Mail Designer 365 banner under my email campaign?
Why does my design need an unsubscribe link?
How can I add a unsubscribe link to my campaign design?
Importing contacts to Mail Designer 365 campaigns using CSV Files
How can I send a test email to my second email address?
Can I still send SMTP Mails to multiple recipients with the new DKIM limitations?
After sending out an email campaign, the text is sometimes displayed wrong in certain email clients such as gmail. How can I fix this?
How can i import my MailChimp Contact list into Mail Designer Campaigns?
Am I eligible for a refund?
Can I import my Campaign Monitor lists to use with Mail Designer 365 Campaigns?
I have scheduled a Newsletter Campaign and I need to change the design, what do I do?
What are stamps and how many do I need?
Is it possible to send to email Groups using Mail Designer Campaigns?
How can I purchase additional stamps?
What is the difference between sending emails with Mail Designer Campaigns and using "Direct Mail" in the Mail Designer App?
I'd like to send more emails via Direct Mail. How can I purchase additional Email Stamps?
When should you choose Direct Mail versus a Mail Designer 365 Campaign?
Is it advisable to use SendX as a newsletter service in conjunction with Mail Designer 365?
I want to verify my own domain for email sending with Mail Designer, but the domain is managed by someone else. How should I proceed?
Why do my emails go to spam if I only use image areas or too many images, and how can I improve this?
How to determine good/bad unsubscribe rate for newsletters?
How Can I Address Email Deliverability Issues and Improve Gmail Deliverability?
Is email marketing dead?
Can I send email blasts without using my own domain?
How can I add or change DNS entries of my Domain?
I sent an email campaign with Mail Designer 365. Where can I view the statistics and reports for the campaign?
What is the Mail Designer 365 FileMaker Integration API?
How does the integration work with FileMaker?
Which Mail Designer 365 license do I need for the FileMaker Integration API?
Does the Mail Designer 365 FileMaker Integration API work on iPhone and iPad?
Which FileMaker versions can I use the Mail Designer 365 FileMaker API with?
Which kinds of emails can I send using the Mail Designer 365 FileMaker Integration API?
Can I use image placeholders in Mail Designer 365?
Can I see if my email was opened? Email tracking & campaign stats in Mail Designer 365
Why do I need placeholders in my contacts?
How can I map FileMaker field names to Mail Designer 365 placeholders?
How do I define the FROM addresses that I can use in my FileMaker / Mail Designer 365 integration?
How do I set the Mail Designer 365 Template ID?
How do I get started with the Mail Designer integration?
How is the integration technically implemented? Is it a FileMaker plug-in?
Can I add attachments (like PDFs) to my Mail Designer templates using the FileMaker API?
Do I need HTML knowledge to create attractive emails with Mail Designer and integrate them into FileMaker?
I’m a FileMaker developer creating custom solutions for my clients. How can I use Mail Designer 365 to offer attractive HTML emails directly from my FileMaker solution?
I’m a FileMaker developer. How can I handle billing with my client? What does my client need to pay?
I’m a FileMaker developer. Can I manage all my clients within a single Mail Designer 365 team?
I have questions about the Mail Designer 365 API integration. Who can I contact?
I would like to send Mail Designer templates via API. How can I do that?
How do I choose the right Mail Designer plan for use with the Mail Designer API?
I’d like to test Mail Designer 365 together with the API integration / FileMaker API integration. Is there a trial license available?
Can I update the email design later?
Our current email integration hard-codes the template into the scripts—every change requires a developer. How does it work with the Mail Designer integration?
Why am I getting an error with the Mail Designer Filemaker integration despite following the instructions?
Can I link FileMaker data with Mail Designer templates?
How do I get my free session?
How can I get direct help and support with my design or certain features?
What happens to my designs if I cancel my Mail Designer plan?
Why don’t mailto: links open when tapped in Mail on iPhone?
Is the session really free?
I need more time. Can I book more sessions?
What can I use my free session for?
What will happen in the free session?
Why can't I see mailto links in my Link Report?
What should I consider if I cancel my sending plan and switch to the free plan?
Why should I choose Mail Designer 365 sending over my standard SMTP?
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