Frequently Asked Questions
My GIF is acting differently following export or some frames are missing. Why?
During export, Mail Designer 365 automatically applies a GIF compression to ensure that the exported file won't be too large.
This can result in some empty or transparent frames being cut from your GIF in order to save space.
As a workaround, a pixel can be built into the GIF and invisibly placed at any point over the entire length of the animation. This way, Mail Designer 365 won't identify the frames as empty.