Frequently Asked Questions
Why is my newsletter being cut off in Gmail?
If your newsletter is very long, Gmail may cut off part of your content. There are a few things you can do to make the HTML document shorter:
- In general, try to reduce the number of layout blocks used. Each layout block has a HTML structure that adds to the total size of your newsletter and by reducing the number of blocks you reduce the amount of space needed for these structures.
- Avoid repeating blocks and try to find solutions for “merging” blocks. For example, don't add two or more consecutive spacer blocks. Instead, use just one spacer block and change its height accordingly.
- Sometimes you can avoid using spacer blocks altogether, for example by adding the space to a nearby image block instead, using the “spacing before/after” feature in “Styles” or simply adding blank lines.
- Instead of using several consecutive text blocks, use just one and style the paragraphs using the “Styles” feature.
- Avoid detaching blocks (that is, avoid doing modifications that only affect the mobile or desktop version). A detached block results in two blocks in the document: one for desktop and another one for mobile, which uses more space than if the same block can be used for both mobile and desktop.