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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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When restoring purchases, does “Grant renewal failed” appear?
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
Transfer subscription packages to a different TV Pro ID
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
How can I stream my apps to the TV?
Why are shipments after 0:00 AM counted towards the current day?
How can I restart the app?
What do I do if the app cannot be updated on the iPhone or iPad?
I am testing TV Pro with TestFlight: how long does the test run?
I want to test TV Pro with the TestFlight app. Is my data secure?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
Can Live TV debit money from my account?
Are there also channels with subtitles in Live TV?
Can I use my own streams in Live TV?
How do I enable audio on my Live TV device?
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
How can I switch off the sorting of stations by ratings?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
My subscription was not renewed due to an issue with the current payment method. What now?
How can I manage Apple AppStore or Google Playstore subscriptions?
Where can I find my TV Pro ID?
I am TV Pro Tester: What should I test?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Are your apps compatible with "Airplay" and "Airplay 2"?
How do I cancel my subscription in iTunes?
Why should I buy from the TV Pro Store?
Change payment option for TV Pro and Live TV in the TV Pro Store
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
How do I select a regional window or another stream for a channel in Live TV?
I want to become a TV Pro Tester: What is TestFlight?
What is TV Pro GOLD ALL-IN-1?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
What is TestFlight and how do I install the pre-release version of TV Pro?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
How can I create a TV Pro ID?
February 2023: My booked package is not recognized?
How do I log in with my TV Pro ID?
How can I turn subtitles on and off?
I can no longer log in to the TV Pro or Live TV App. What can I do?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
How do I turn off app usage over mobile data?
Does Live TV also work abroad like in the USA or in Spain?
How can I define a custom sort order for channels / daily program?
I am a TV Pro Tester: How do I report bugs and provide feedback?
How does Live TV determine the ratings of programs?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
I want to become a TV Pro Tester: What happens to my subscription?
Does my app subscription renew automatically?
My purchased subscription is not recognized. What can I do?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
Is a channel permanently in the channel list of Live TV?
Can I watch international channels with Live TV?
I received an email that a registration took place, but I don't remember it. What does that mean?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?
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