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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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Frequently Asked Questions
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Where can I find my TV Pro ID?
I am TV Pro Tester: What should I test?
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
Why are shipments after 0:00 AM counted towards the current day?
When restoring purchases, does “Grant renewal failed” appear?
How can I manage Apple AppStore or Google Playstore subscriptions?
How can I stream my apps to the TV?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
I want to test TV Pro with the TestFlight app. Is my data secure?
How can I create a TV Pro ID?
Does my app subscription renew automatically?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
I can no longer log in to the TV Pro or Live TV App. What can I do?
My subscription was not renewed due to an issue with the current payment method. What now?
How do I cancel my subscription in iTunes?
What is TV Pro GOLD ALL-IN-1?
I want to become a TV Pro Tester: What is TestFlight?
Can Live TV debit money from my account?
I am testing TV Pro with TestFlight: how long does the test run?
I am a TV Pro Tester: How do I report bugs and provide feedback?
Transfer subscription packages to a different TV Pro ID
Are there also channels with subtitles in Live TV?
How can I restart the app?
Are your apps compatible with "Airplay" and "Airplay 2"?
Why should I buy from the TV Pro Store?
My purchased subscription is not recognized. What can I do?
I want to become a TV Pro Tester: What happens to my subscription?
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
What do I do if the app cannot be updated on the iPhone or iPad?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
How does Live TV determine the ratings of programs?
Is a channel permanently in the channel list of Live TV?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
Does Live TV also work abroad like in the USA or in Spain?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
How do I enable audio on my Live TV device?
How can I define a custom sort order for channels / daily program?
February 2023: My booked package is not recognized?
How do I turn off app usage over mobile data?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Can I use my own streams in Live TV?
How can I turn subtitles on and off?
What is TestFlight and how do I install the pre-release version of TV Pro?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
Can I watch international channels with Live TV?
Change payment option for TV Pro and Live TV in the TV Pro Store
How do I log in with my TV Pro ID?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
How do I select a regional window or another stream for a channel in Live TV?
How can I switch off the sorting of stations by ratings?
I received an email that a registration took place, but I don't remember it. What does that mean?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?
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