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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
My subscription was not renewed due to an issue with the current payment method. What now?
How do I cancel my subscription in iTunes?
I received an email that a registration took place, but I don't remember it. What does that mean?
How can I manage Apple AppStore or Google Playstore subscriptions?
How can I create a TV Pro ID?
What is TestFlight and how do I install the pre-release version of TV Pro?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
How do I select a regional window or another stream for a channel in Live TV?
I want to become a TV Pro Tester: What happens to my subscription?
I want to test TV Pro with the TestFlight app. Is my data secure?
I am a TV Pro Tester: How do I report bugs and provide feedback?
I can no longer log in to the TV Pro or Live TV App. What can I do?
How do I log in with my TV Pro ID?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
How can I switch off the sorting of stations by ratings?
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
How do I turn off app usage over mobile data?
My purchased subscription is not recognized. What can I do?
Are your apps compatible with "Airplay" and "Airplay 2"?
What do I do if the app cannot be updated on the iPhone or iPad?
Can Live TV debit money from my account?
How can I define a custom sort order for channels / daily program?
How do I enable audio on my Live TV device?
Change payment option for TV Pro and Live TV in the TV Pro Store
What is TV Pro GOLD ALL-IN-1?
Can I use my own streams in Live TV?
Are there also channels with subtitles in Live TV?
Why are shipments after 0:00 AM counted towards the current day?
How can I stream my apps to the TV?
Does Live TV also work abroad like in the USA or in Spain?
Where can I find my TV Pro ID?
February 2023: My booked package is not recognized?
Why should I buy from the TV Pro Store?
How can I turn subtitles on and off?
When restoring purchases, does “Grant renewal failed” appear?
I am TV Pro Tester: What should I test?
Is a channel permanently in the channel list of Live TV?
Can I watch international channels with Live TV?
Transfer subscription packages to a different TV Pro ID
Does my app subscription renew automatically?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
I want to become a TV Pro Tester: What is TestFlight?
I am testing TV Pro with TestFlight: how long does the test run?
How can I restart the app?
How does Live TV determine the ratings of programs?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?
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