Frequently Asked Questions
How can I back up my designs?
If you need to back up your Mail Designer 365 email templates (e.g. because you've bought a new Mac or need to format your computer), you have multiple options:
‣ If you use Time Machine on the Mac, the designs are also included in the backup by default.
‣ If you are manually backing up your Mac, you'll need to back up the following folder on your external hard drive:
~/Library/Group Containers/C3HCD5RMD7.net.tower-one.MailDesigner
You can access this folder by opening Finder, going to "Go" > "Go to folder" and copying and pasting in the above path.
‣ You can do a complete manual backup by going to "My Designs." Then, press ⌘ + a to select all the designs and then drag them to a folder on your desktop. You can then also save this folder on an external hard drive.
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