Frequently Asked Questions

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Help! After updating to the latest tvOS version, Apple has installed an "Apple TV" app that will now start whenever I press the Home button. How do I turn it off?

How do I manage the Mediathek runtime packages?

How long are the Mediathek contents available in the TV Pro Mediathek?

What is the youth protection package for?

Is the Mediathek HD option already included in the monthly or annual membership on Apple TV?

How can I make the in-app purchase to download broadcasts (Download)?

You can download shows on TV Pro Mediathek on your iPhone, iPad, Mac or Apple TV to watch them later: Tap the downward arrow in the show details (next to the favorite star). This download function requires a one-time in-app purchase, which is done via the Apple App Store. If you are asked to log in for the purchase, you must therefore enter your iCloud username and password (not your equinux ID, with which you may already be logged in to the app). Then you can confirm the purchase and download shows.

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KH2199 | Aug 14, 2025 | Link to this FAQ

TV Pro Mediathek (Apple TV) TV Pro Mediathek (Mac) TV Pro Mediathek (iPhone,iPad)

What broadcasters are available in the TV Pro Mediathek Library?

What does the yellow exclamation mark mean at the Play Button?

For which platforms is TV Pro Mediathek available and how do I acquire corresponding subscriptions?

How can I use a single TV Pro Mediathek subscription on iPhone / iPad, Mac and Apple TV?

How to close and restart an app on Apple TV?

Does the TV Pro Mediathek also work abroad like in the USA or in Spain?