Frequently Asked Questions

Shopify offer a wide range of placeholder tags that you can use in your notification emails, which they refer to as liquid variables. You can insert standard variables such as store name, customer email address, order number, etc. into a Mail Designer 365 text layout block to personalise your templates for Shopify. Find a full list of Shopify's notification variables here. Please note, for longer and more complex variables, such as discount properties which run over multiple lines, you may run into some difficulty with your layout. For this reason, we advise avoiding these where possible. If you are confident with HTML, you can try to edit the exported code yourself, however, please be aware we cannot provide support for designs edited outside of Mail Designer 365.