Frequently Asked Questions
If you're trying to set up your email account in Mail Designer 365 and your password is being rejected, you may need to set up an app-specific password.
What is an app-specific password for? Many email providers now require a separate password to be used in 3rd party apps, in order to increase your overall account security. This may be required, even if you do not use 2-factor authentication to sign in to your email.
This means that you may need to create a separate password and use that in Mail Designer 365 in order to send emails directly from Mail Designer 365.
Please refer to your email provider's security or account settings, or visit your email provider's help pages on how to set up a 3rd party email app.
Links for selected email providers