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How do I log in with my TV Pro ID? - KH1632

Frequently Asked Questions

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My AppStore subscription is not recognized after automatic renewal?
Where are the downloaded media library files stored on disk?
Login failed - certificate expired
Is the Mediathek HD option already included in the monthly or yearly membership on Mac?
My In-App purchase in Live TV is not active. What can I do?
How do I cancel my subscription in iTunes?
How do I manage the Mediathek runtime packages?
How can I use a single TV Pro Mediathek subscription on iPhone / iPad, Mac and Apple TV?
Does the TV Pro Mediathek also work abroad like in the USA or in Spain?
What does the yellow exclamation mark mean at the Play Button?
What broadcasters are available in the TV Pro Mediathek Library?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
My subscription was not renewed due to an issue with the current payment method. What now?
My purchased subscription is not recognized. What can I do?
For which platforms is TV Pro Mediathek available and how do I acquire corresponding subscriptions?
I have forgotten the password for my TV Pro ID
How can I create a TV Pro ID?
How do I log in with my TV Pro ID?
 
The TV Pro ID is the central account for the TV Pro app family:
  • TV Pro
  • Live TV
  • TV Pro Mediathek
Log in to all TV Pro apps with your TV Pro ID to
  • Secure purchases
  • Transfer purchases
  • Use features like Sync etc.
In the TV Pro apps, log in with your TV Pro ID as follows:

TV Pro

TV Pro for iPhone / iPad Settings > Account ("Not logged in") > Login ► Watch tutorial TV Pro Classic for iPhone / iPad Gear (Settings) > TV Pro Gold > Login TV Pro for Apple TV Menu > Settings > View packages > Log in with TV Pro ID

Live TV

Live TV for iPhone / iPad Store > Login or create user account Live TV for Mac Live TV > Log in with TV Pro ID ... Live TV for Apple TV Menu > Store > Log in with TV Pro ID

TV Pro Mediathek

TV Pro Mediathek (also for Kids Edition) for iPhone / iPad More > Settings > TV Pro ID > Login TV Pro Mediathek for Mac TV Pro Mediathek > Log in with TV Pro ID ... TV Pro Mediathek for Apple TV Menu > Settings > View packages > Log in with TV Pro ID
You may also be interested in the following FAQs:
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KH1632 | Aug 15, 2025 | Link to this FAQ
TV Pro Mediathek (Apple TV) TV Pro Mediathek Kids (iPhone,iPad) TV Pro Mediathek Kids (Apple TV) TV Pro Mediathek (Mac) TV Pro Mediathek (iPhone,iPad) TV Pro Classic (iPhone/iPad) TV Pro (iPhone,iPad) TV Pro (Apple TV) Live TV (Mac) Live TV Paid (iPhone,iPad) Live TV (Apple TV)
How can I view the terms of my subscriptions in my TV Pro ID?
How long are the Mediathek contents available in the TV Pro Mediathek?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
What is TV Pro GOLD ALL-IN-1?
Are your apps compatible with "Airplay" and "Airplay 2"?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
Transfer subscription packages to a different TV Pro ID
Can Live TV debit money from my account?
Does my app subscription renew automatically?
Why should I buy from the TV Pro Store?
What is the youth protection package for?
How can I manage Apple AppStore or Google Playstore subscriptions?
Is it possible to activate Family Sharing for Live TV and TV Pro?
Where can I find my TV Pro ID?
How can I make the in-app purchase to download broadcasts (Download)?
I can no longer log in to the TV Pro or Live TV App. What can I do?
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