Frequently Asked Questions
I ordered my tizi product on Amazon. I now have a question about shipping, shipping method, shipping address, and the arrival time of the shipment. Who should I contact?
Since Amazon handles the shipping for us, we have no influence on the delivery of the order until it has been finally processed.
If you have any questions about the order, delivery, shipping method or if the package has not yet arrived, it is very likely an error. Please contact Amazon directly to report the problem:
https://www.amazon.de/gp/help/customer/contact-us/ref=hp_ss_qs_v3_rt_cu_t2